The restaurant here is well-regarded, and the rooms are spacious, luxurious, and offer a balcony with a nice view, located conveniently near clubs.

specifically the reception. That's where I heard about the construction process on their 50th anniversary. Greetings to the cleaning staff, charm and great patience. tender croissants, everything in order. mattress. I liked everything, floor, walls, furniture and where they brought it from. That ceramic and wood floor, it's art. It was made with desire, passion, honesty. Fascinating history of its construction. Its proximity to everything I like, railway museum, train tracks, direct exit to investigate, photograph, visit the lake of Carucedo, is wonderful.

The lucky wiffi... a waiter who had to be called constantly to attend even from reception, first the cold coffee and then burned, Esther, from reception facilitated everything, to solve immediately anything that is scarce today in any star. The mattress, is the only thing that could not spend more than one night. I suppose there are better ones in some rooms. Seriously, sleeping well is fundamental. You sleep on mattresses, not with art. And well, it was funny how on the page every few hours, something I've never seen, and I've been doing it for years.

bathroom was new and good, clean venue. reception was very nice but the charm almost ended there. staff is kind but not very helpful.

The hotel has a medieval look but not so much on purpose as it is on the decline. The feeling of old was not pleasant but it is old because of the wear and tear. The horrible pillows. Wifi connects if your phone likes it: my husband with his Android connected at first even without password but my Android couldn't connect after dozens of attempts and not even changing several times the ticket with credentials. During breakfast we found ants on the table with the dishes where the breakfast buffet was placed. These ants then moved to my plate with the food, which proves that they were also in the food. So if you don't like an omelette with extra protein, forget the omelette and also the sausage. We had the room on the second floor and all night long some machine was buzzing, it wasn't a horrible noise but if you are a light sleeper, it was enough to take it away.

The room was luxurious and quiet, with a bathtub, balcony, and a working shower. the location was perfect, close to the medieval city center, pedestrian streets, and within a short walk to the castle and surrounding area.

staff is young and very attentive. people at the reception desk always have a smile on their faces. restaurant waiter, crack: very friendly and not at all interested. They gave me dessert even though my menu didn't include it. food, delicious. bed, narrow, very comfortable. bathroom was very good. It's very clean. quiet neighborhood. Parking in the street is not difficult. I parked twice on the same day, Saturday, less than 100 meters from the hotel.

The hotel has a medieval aesthetic, which you may or may not like, but it is very well cared for and very clean. Mind you, the lifts are from the last century, they have no memory. If you hit the 5 first and then the 2, it takes you to the 5. But the worst thing for us was a noise at night that was repeated periodically as if it were the compressor of an air conditioning system. We talked about it at the reception and, far from hiding, they told us that it was strange but that another room had already complained, just below ours. It was 219 in case anyone wanted to avoid it

Location is good. You can park easily next to the hotel.

Not a new hotel or modern.

This place offers luxury units with a balcony and view, a queen bed, and friendly staff, making it a fairly quiet stay.

Bathroom was really nice with many small tiles and a nice bathtub.

They charge extra for wifi and the signal did not work in my room so I had to use it in the lobby, and it was slow. The restaurant did not open until 8:30--not uncommon in Spain. No way to open the window and A/C was noisy. The name of the hotel I booked was Temple Ponferrada, but the signs to the hotel throughout the city said Hotel Temple. I wasted a lot of time trying to find it.

Restaurant was nice to have. Decor was nice in the common areas.

Room A/C was substandard. Hotel plumbing was noisy and bathroom had odors.

Booked a room with a balcony & view. This location was convenient and ideal, not far from local restaurants.- Great to be 200 meters away from La Torre de Pizza, enjoyed our meal there.

very good sized and silent room with private bathroom and a mini bar fridge, air conditioning and an individual safe. paid £ 124.

The hotel reminds a castle, the lobby and the room it self. But no more than that. It was clean, quiet, and enough enjoyable.

For a "castle" experience, it was frustrating. Parking around the hotel was complicated, and more than 10Euros for the hotel garage per day was exagerated. At the morning, the breakfast was around 8Euros, and the waiter said that in the cafeteria was cheaper. I've ordered a cheese toast, a coffee and an orange juice and I payed 7.5Euros. Completely disapointed with the waiter support and breakfast quality.

Convenient location near the castle, around the corner from the train station. Peaceful room with a view of the mountains. 🏞️

Good location, nice staff, hotel is very nicely decorated

I just want to comment about a recommendation made to us by someone in the reception desk, about walking a ¨"wonderful" section of the camino de Santiago, "not to be missed", which turned out to be the Puerto de Piedrafita do Cebreiro and half the group almost passed out. It was pure misery, up hill 8.5 km. Please, do not recommend to a group interested in sightseeing medieval churches, cruceiros, etc. a barfing uphill cow dung filled route.

I was offered a delicious and astonishing breakfast with fresh fruit and a coffee machine and bacon. I truly enjoyed delightful decor of the twin room. Location: the hotel was near to outdoor bars as well as the castle and old centre.